Netflix of late break for a routine of users , and the fault message the company provided was n’t entirely exonerated about why . Gizmodo spoke with the company about the incident , and Netflix offered more details about why this is happening .
Last week , multipleoutletsreported that select Roku equipment , as well as older Samsung or Vizio tv , would soon miss sustenance for Netflix begin in December . In a note on itssupport varlet , Netflix suppose that touch users would begin run across wrongdoing substance about the changes . That same note — one that seems rather shadowy considering a total disappearance of its service from exploiter machine — pick unspecified “ technological limitations . ”
“ We ’ve notified all impacted members with more information about substitute equipment we put up so they can keep enjoying Netflix uninterrupted , ” a Netflix voice secernate Gizmodo by electronic mail . The representative total the alteration would affect a “ small number ” of senior devices . But that does n’t really grave the airfoil of why this is happening , so what give ?
The Netflix interpreter say Gizmodo the troupe is constantly improving upon its product , but with respect to Roku devices in particular , the issue boils down to older twist running Windows Media DRM . Since 2010 , Netflixhas been usingMicrosoft PlayReady . The spokesperson said that , starting December 2 , older gadget that are n’t able to upgrade to PlayReady wo n’t be able to use the service .
A Roku representative told Gizmodo that many of the dissemble gadget are eight- to ten - years - sometime and noted that old hardware ca n’t keep up with young software forever . According to the troupe , Roku devices that will no longer support Netflix include : Roku SD ( N1050 ) , Roku HD - XR ( N1101 ) , Roku HD ( N1100 , 2000C ) , and Roku XD ( 2050X , 2050N , 2100X , 2100N ) . The spokesperson said the company has been communicating with its customers straight both by e-mail as well as on - gimmick about the alteration .
When gain for scuttlebutt by e-mail , Samsung also abduce “ technological limitations . ” It said that the deficiency of Netflix support “ will bear on select 2010 and 2011 Samsung Smart TV models that were sell in the U.S. and Canada . ”
Vizio , meanwhile , said that its impacted gimmick were sold around 2012 to 2014 and let in some of its Smart TVs with VIZIO Internet Apps ( V.I.A. ) . The company added that Netflix “ continues to work swimmingly on other VIZIO Smart telecasting with VIZIO Internet Apps Plus ( V.I.A. Plus ) and SmartCast TVs / Displays . There are still over 70 apps available to consumer with V.I.A. devices . ”
see your loved - to - death gadgets eventually go the style Dodo is rocky . But hey , the good thing about Netflix is that it can be streamed just about anywhere . And its tsunami of so - so content will be wait when you fall .
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