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Here are the step-by-step instructions on how to fix the NP-104602-3 error so you can get back into playing Overwatch 2.
If you’re trying to play Overwatch 2 or other games on your PlayStation 5 and you’re getting the NP-104602-3 error, then read on for our quick guide on what’s causing the issue and how to fix it.
How to fix the Overwatch 2 NP-104602-3 error
The “NP-104602-3 something went wrong” message that pops up when you’re trying to play Overwatch 2 is a PlayStation 5 network error. To fix it, you can press the “Settings” icon, select “Network,” and choose “Settings.” Then, select “Set Up Internet Connection.” Select a network and choose the “Wi-Fi Frequency Bands” option before going with either “5 GHz” or “2.4 GHz.” Try both of them to see which one fixes the error.
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Fixing the NP-104602-3 error
If this doesn’t work, then you can also try navigating to the “Set Up Internet Connection” area again. Then, choose a network and select the “Advanced Settings” option. Once there, select “DNS Settings” and change it to the “Manual” option. Next, change “Primary DNS” to “1.1.1.1” and press the “Ok” button.
PlayStation Network status
It’s also possible that the PlayStation Network itself is experiencing an outage. To check for this, visit the official PlayStation Network status page. you may also check the console’s official social media page to see if there are any widespread issues.
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